Information we receive
We receive information you choose to provide, including your name, email address, telephone number, organization or ministry affiliation, leadership role, areas of interest, accessibility requests, and inquiry details. We may also receive routine technical information necessary to operate and secure our website and learning services.
How information is used
We use information to respond to inquiries, determine an appropriate pathway or partnership next step, communicate about MBKLA services, administer enrollment and learning access, maintain operational records, improve service, and protect the integrity and security of our systems.
Service providers
MBKLA uses service providers to operate its website, inquiry forms, telephone communications, email, and digital learning environment. MBKLA Formation Academy is delivered through the Thinkific platform. Other providers include Jotform for inquiries, Mailchimp for The Steady Word email subscriptions, and website, email, and telephone-service providers. Information is shared only as reasonably necessary to provide these functions or comply with applicable obligations.
Music and website support
Music players are supplied by YouTube and load when you choose to open a player. Playback is subject to YouTube’s service terms, privacy practices, and availability. Website support currently directs inquiries to MBKLA’s existing form and email. If live chat is enabled, the chat provider processes conversation and technical information needed to deliver that service.
Academy account credentials
Learners create and manage their own MBKLA Formation Academy passwords through Thinkific. MBKLA administrators cannot view, retrieve, or send a learner's password. If access is lost, the learner should use the Forgot Password process on the academy sign-in page to create a new password.
Your choices
You may request access to, correction of, or deletion of information you submitted, subject to legitimate operational, legal, security, and recordkeeping needs. Do not submit confidential pastoral, medical, legal, abuse, safety, or emergency information through the website or inquiry form.
Contact
Questions or privacy requests may be sent to contact@mbkleadership.org. This notice may be updated as MBKLA's services and practices develop.